I just got a new phone it is an iPhone 11 promax and Sonos has asked me to re-authorize my Apple Music account. When the pop-up window opens with my Apple ID in it and the section for me to enter my password the keyboard does not pop up and so I cannot type in my password.
Best answer by Mark P
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+14
Hi
Welcome, thank you for reaching out to Sonos Community, I totally understand where you're coming from and I’m here to help.
Have you already tried to restart your Iphone 11?
Let us know if it works. If you need help with any other information, please be sure to let us know.
Yes thank you. The keyboard showed up this time.
+14
Hi
Welcome, thank you for reaching back to Sonos Community.
Glad it work cheers.
If you need help with any other information, please be sure to let us know.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.