Question

Random Sonos playlist songs cut out after 30 seconds but not when playing from Deezer list

  • 31 January 2021
  • 1 reply
  • 30 views

When playing music from my SONOS playlist it will often skip a song after 30 sec… if i go back to that song it will skip it again after 30 sec.. yet if i play the same track through apple or deezer the song will play completely through without a hitch…

 

 

 

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1 reply

Userlevel 5
Badge +16

Hi @Ronio,

Welcome to the Sonos community. Thanks for reaching out to us and for letting us know about your concern. We appreciate all your effort in trying to resolve the issue. To help you out why music skip when you play your Sonos playlist, I'll be requesting from you in submitting a diagnostic report and include the confirmation number in your response to find out the cause. Please let us know if you have any further questions or concerns, we'll be glad to assist you.