just wondering if it’s common to have to reset my roam speakers in order to get the charging dock to work? Mind you it has only happened once and probably never again (hoping).
I just added a Sonos white charging dock/pad/magnetic flat thing with a cable to my white roam. The black roam had its dock from the beginning and no problems at all but both roams and chargers decided to just come to the conclusion to stop charging from the dock. USB C charging worked fine.
so my first instinct was to come here and complain that my stuff is broken I need to return blah blah blah.
ok white roam still won’t charge with the dock, it’ll light up orange and then fade away, the app shows a quick charge and then not charging, USB c still works.
Diagnostic number 760738273
Black one also quit charging from the dock too lol, both are now USB C connected
Best answer by Corry PView original