I just tried to install my Sonos system and a new house. I couldn't get the old boost to work with the new software so I purchased a new one. I plugged it into a working ethernet port but could not get it to initialize on the software. As soon as I plug the boost into the ethernet port the port goes to a red instead of green. I replaced the boost talk to the tech at Best buy but no luck same situation with the new one. Any advice would be greatly appreciated.