Question

Pull-down 'manage' menu commands not available - Greyed out

  • 5 December 2016
  • 2 replies
  • 162 views

Userlevel 2
Hi, hope someone can help...
Using my desktop controller [running Windows Vista], most of the commands in the 'manage' pull-down menu are not available. All software updates are showing up-to-date, but most of the commands, including 'update music library' are greyed out. Otherwise, the system is functioning normally
Cheers,
Geof Ashton

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2 replies

Userlevel 7
Badge +21
Vista is only partially supported, see http://www.sonos.com/en-us/software/release/6-4

If you need access to other commands you'll either need another controller (Android or iOS phone/tablet) or update your PC OS.

Also - It's a really BAD idea to use your e-mail address as your username - I'd ask a Sonos Rep to change it for you - Message 1 of these guys

https://en.community.sonos.com/members/ryan-s-39864
https://en.community.sonos.com/members/max-p-5406961
Vista's no longer full supported.

http://www.sonos.com/software/release/6-4