problem setting up surround sound with Ruckus router

  • 19 December 2019
  • 0 replies

Cannot set up surround sound (sub +2xOneSL).  Called into customer service and he explained it is a known issue that Sonos does not work with Ruckus.   He first suggested running Ethernet to one of the OneSL’s.  Not possible.  Can I run it to the Sub instead?  Then He suggested resetting Ruckus to unicast from multicast and enabling VGN.  It’s all Greek to me.   Wanted to see if anyone can confirm this before I invest in a technician coming to get this done.  BTW the Beam is hooked up and working perfectly.  

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