I brought recently a new Roam and had it set up in our house. it worked perfectly. Then I took it to our summerhouse to install it on the existing network there. This network already have a Sonos Play 5 installed.
I followed the Sonos advise and had the Roam reset back to factory setting. Sonos Roam flashing green now and ready to install.
Sonos app is somehow able to identify the Roam and the Sonos app(Sonos2) suggest the steps which are followed;
- In the app it says “Add Sonos Roam”. I click Activate
- Lets add the Roam to your system. I click Continue
- App says: Making Sonos Roam ready. App work in progress...
- Error appear: We could not find any Sonos products on your mobile network, so we cannot configure Sonos Roam. Try again.
I tried many times with same result. My Play 5 plays perfectly on the existing network. I have tried to restart my router as well.
Best answer by Corry PView original