Question

problem

  • 30 August 2019
  • 4 replies
  • 108 views

Hej
har haft Sonos one i många år utan strul
Men har köpt en Ikea högtalare och bara strul sedan dess
Skickat in en logg 1354447714


This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

4 replies

Userlevel 7
Badge +20
Hi there,

Thanks for sending in the report. Your speakers are losing connection to your wireless network, likely due to wireless interference. Try changing your router's wireless channel to 11, which is less crowded in your area.

Also, we have a Swedish language area of our community if you'd prefer.
Hi
i have changed to channel 11 but still problems
this is very boring
send rapport number 490905262
Userlevel 7
Badge +20
Hi
i have changed to channel 11 but still problems
this is very boring
send rapport number 490905262


It looks like your router is on channel 1 in that report. Your speakers are losing connection frequently to the wireless network. It may be best to troubleshoot this live with our phone team as they have more tools available. Please give us a call, our number's found here.
Ok thanks