Happening constantly to me. Basically can not use the play from iPhone podcast option. Every podcast cuts out randomly at some point and moves to the next in queue. Replay it and it cuts out at a different point. New iPhone X, new AC5400 router, Playbar all about 2 meters from each other.
Shame as I bought the Sonos to play podcasts while in the kitchen. Was using a Bluetooth speaker before. Who would have thought Bluetooth was more reliable than WiFi.
This sucks. Why did I waste this money. Technology disappoints yet again. It doesn’t even retry, if it is a WiFi issue, just skips to next track.. using the WiFi.. which then plays seemlessly for x number of minutes... and repeat. It’s TCP isn’t it? Not UDP. Why can’t it resend packets if it thinks there is a issue with WiFi which seems to be the generic sonos “they won’t be able to determine the issue if we blame their WiFi” response from every other case I’ve read.
If it’s a WiFi issue, which I doubt, please update the way your software is determining how to react to what must be extremely loss jitter, latency thresholds or packet loss.
This is not usable. An IP phone on this same WiFi network works flawlessly with zero packet loss and about 2ms of latency variation.