We are a small theater company that switched to using Sonos when the Bose BuiltInviable system went obsolete. We love the Sonos system because it works and sets up so easily, until it doesn't. Frustration sets in upon installing larger systems.
SONOS says 32 devices is their recommended limit. We are experiencing multiple issues with our 33 device installation.
- *Rooms falling off the system
- Music just stops
Just trying to get the devices on the system seams like a real struggle
Its hard to believe that just one extra device is causing all this.
Here is how we have set the system up. The entire system is hardwired except 1 or 2 subs and a Beam or two. The devices that are hardwired are connected to a mannaged switch with spanningtree enabled (sonos recommended). The system has one SONOS Boost attached. (I understand the boost acts as a traffic monitor and is supposed to help with the communication between devices. We didnt add the boost until latter in the setup and Im wondering if this matters. It seams there is an order that devices like to be connected.
Is there anyone else out there that has maybe had similar problems and may have a solution. Im nearly ready to give up and start over and would if I thought It would help.
Sonos has recommended that I split the system into two systems to lower the number of devices. Ugh,, this is not how we sold the system to our very picky client. Hmmm,,,,,,,