Question

Playing from Spotify stops randomly

  • 8 January 2017
  • 5 replies
  • 1384 views

Playing from Spotify works fine for a couple of songs, then it just stops. If I go into the controller I can just press play again and it starts to work again. I have checked my WiFi network and changed channels for minimum interference. Diagnostics report no: 6975636
System been working fine during the holidays, the issue has been going on for 3-4 days.

2 Play 1 in the system.

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5 replies

Userlevel 7
Badge +20
Playing from Spotify works fine for a couple of songs, then it just stops. If I go into the controller I can just press play again and it starts to work again. I have checked my WiFi network and changed channels for minimum interference. Diagnostics report no: 6975636
System been working fine during the holidays, the issue has been going on for 3-4 days.

2 Play 1 in the system.


Hi lafi123,

What is the make and model of your router?
It's Thompson TG789vn. Supplied by the ISP, Telia in Sweden.
And an Linksys WAP 300N Access Point
Userlevel 7
Badge +20
It's Thompson TG789vn. Supplied by the ISP, Telia in Sweden.

I've created a support ticket for you: 170110-001775. Please give us a call and reference that number, you can find our phone number and hours here.
Thanks, not anything you can explain here then I suppose, local Sweden support are closed for the day 🙂