Question

Player 5: Gen 2 Wont play anymore

  • 6 December 2017
  • 0 replies
  • 124 views

I have two Player 5 Generation 2 players and one is working fine, the other stopped working, it will stay at green light if nothing is pressed but as soon as I press the back to try to add it to my Sonos it will blink orange. It also does not read on my android phone for our business. Tried to call Sonos and its more than 30 minute wait for troubleshooting support.

Diagnostic # is 8181837

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