Hi there! Today the audio coming from my Playbar suddenly stopped working. It disappeared from the Sonos app, as well. After unplugging and re-plugging it in to perform a power cycle, the white light was on but remained solid. No blinking.
I tried power cycling a few more times, being sure to wait at least 10 seconds each time before re-plugging back in. No success.
During this process, I also tried resetting the internet router, but nothing improved. Also no system updates were available.
At this point, I’m not exactly sure what to do. I ran diagnostics; here is my confirmation number -- 95276220. Any help will be appreciated! Thank you in advance!!