Playbar power cable

  • 15 March 2019
  • 1 reply
  • 108 views

Just purchased a new Playbar from Bestbuy. The power cable is not seating properly and maintaining a connection. It came with a 90 degree female connection as opposed to a straight female connection. The adjacent optical connection seems to interfere with the power cable problem seating. Seems like it should be a straight female playground and not a 90 degree. Can I get a replacement plug or does anyone have suggestions?

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1 reply

Userlevel 7
Badge +20
Hi, dramtx. Welcome to the community. That is not the correct cable. Please contact Bestbuy and notify them of this error. They should provide the correct one. If they are unable to, please let us know and we will see what we can do.