Answered

Playbar: Noo light or sound, but configurable and connected to WIFI

  • 12 July 2019
  • 1 reply
  • 56 views

I turned off my Playbar, and when I turned it on again it wouldn't 'boot up' correctly.

Now the light doesn't work, it won't play music og television and every 10 minutes it makes a high volumed crackling noise.

I've tried a factory reset, and when I do that I can manually configure it to my system as a room. When that is done, I can start playing music to the room/speaker, however no sound appears. The app has a connection to the Playbar, and it look like the music is playing but there's no sound.

I can even connect to the http:///status etc., but neither the light og the sound is working..
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Best answer by Jeff S 12 July 2019, 21:06

I turned off my Playbar, and when I turned it on again it wouldn't 'boot up' correctly.

Now the light doesn't work, it won't play music og television and every 10 minutes it makes a high volumed crackling noise.

I've tried a factory reset, and when I do that I can manually configure it to my system as a room. When that is done, I can start playing music to the room/speaker, however no sound appears. The app has a connection to the Playbar, and it look like the music is playing but there's no sound.

I can even connect to the http:///status etc., but neither the light og the sound is working..


Hi HairyBlotter,

Thanks for reaching out. Due to the nature of this issue it would be best to reach out to our phone team. They can take over from here. You can find our number and hours on our contact page.
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I turned off my Playbar, and when I turned it on again it wouldn't 'boot up' correctly.

Now the light doesn't work, it won't play music og television and every 10 minutes it makes a high volumed crackling noise.

I've tried a factory reset, and when I do that I can manually configure it to my system as a room. When that is done, I can start playing music to the room/speaker, however no sound appears. The app has a connection to the Playbar, and it look like the music is playing but there's no sound.

I can even connect to the http:///status etc., but neither the light og the sound is working..


Hi HairyBlotter,

Thanks for reaching out. Due to the nature of this issue it would be best to reach out to our phone team. They can take over from here. You can find our number and hours on our contact page.

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