Playbar high pitched sound

  • 20 December 2016
  • 1 reply

I've had a playbar for a year, maybe 2. It worked really well until we had a fire and mantelpiece installed in the fireplace underneath the tv and playbar. I now get a really high pitched sound from it all the time when switched on. Is there anything I can do to fix this? The playbar is at same distance it always was below the tv and about 7 inches from mantelpiece. I've submitted diagnostics on 6895893.

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1 reply

Userlevel 6
Badge +3
Hi, welcome to the community.

Due to the issue, the best would be to contact our customer care team by phone. Let us know how it goes.