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Playbar grouped with CONNECT:AMP - delayed tv audio on amps

  • 9 August 2018
  • 2 replies
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I'm having an issue with TV audio delay on my two CONNECT:AMPs when grouped with my Playbar. There is a slight delay in audio in the amp audio compared to what's coming out of the Playbar. Is this standard/expected behavior?

Details

Samsung NU8000 TV connected to Playbar. Playbar connected directly to router via CAT5e. Playbar playing audio from the TV and grouped with CONNECT:AMP 1 and CONNECT:AMP 2.

CONNECT:AMP 1 connected to kitchen speakers, connected directly to router via CAT5e

CONNECT:AMP 2 connected to sunroom speakers, connected to CONNECT:AMP 1 via CAT5e

Thanks!
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Best answer by jgatie 9 August 2018, 16:25

It is expected behavior for grouped rooms to be slightly behind the Playbar/Playbase/Beam when playing TV sources. The reason for this is the grouped rooms are using 2.4 GHz wireless, which does not have the low latency of 5 GHz used for surrounds/Sub. Unfortunately, older units do not have 5 GHz radios, and even if they did, Sonos has found that 5 GHz may have low latency, but it does not do as well going through walls/floors, so it is good for surround sound in the same room and not so good for audio between rooms.
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2 replies

It is expected behavior for grouped rooms to be slightly behind the Playbar/Playbase/Beam when playing TV sources. The reason for this is the grouped rooms are using 2.4 GHz wireless, which does not have the low latency of 5 GHz used for surrounds/Sub. Unfortunately, older units do not have 5 GHz radios, and even if they did, Sonos has found that 5 GHz may have low latency, but it does not do as well going through walls/floors, so it is good for surround sound in the same room and not so good for audio between rooms.
Userlevel 2
Badge
It is expected behavior for grouped rooms to be slightly behind the Playbar/Playbase/Beam when playing TV sources. The reason for this is the grouped rooms are using 2.4 GHz wireless, which does not have the low latency of 5 GHz used for surrounds/Sub. Unfortunately, older units do not have 5 GHz radios, and even if they did, Sonos has found that 5 GHz may have low latency, but it does not do as well going through walls/floors, so it is good for surround sound in the same room and not so good for audio between rooms.

Thanks for the reply. Is wireless being used in this scenario? All units are hard-wired to the router, located within 2' of one another.