Playbar crackles / need to change wi-fi to slave router

  • 10 December 2016
  • 1 reply

Hi - we have a playbar, sub and two play 1s in the 'TV room', an amp controlling 2 sets of 'ceiling speakers' and a play 5 upstairs.

Want to change the wi-fi to the slave router from main one (better coverage) - have written already to get advice via mail but nothing back almost a week later. Is that normal?

Also a cracking sound is coming from the play bar when Chromecasting Netflix. Need a solution for that too.

Please contact me.

Thanks Ant

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1 reply

Userlevel 6
Badge +3
Hi, welcome to the community.

Sorry for the delay. No, normally we reply within the 2 business days or sooner. Due to the holidays, our volumes are higher than usual.
Did you get a reply from our customer care team and able to resolve/answer your question?

If not please reply with your ticket number.