My Play 5 (one of a stereo pair) dropped out recently and nothing would get it back online so I carried out a factory reset which didn’t work so I took it to the router and connected it via ethernet cable.
After an update I could see it and re-paired it with the other speaker but when I unplugged it to move it back to the kitchen it dropped off my system again.
This has now happened twice...any ideas anyone?
TIA
Best answer by pwt
View original
+20
It’s likely that its wireless card has expired. Run a diagnostic while your speaker is Ethernet connected, note the number, then call Sonos support to confirm.
Thanks, I’ll give that a try
Why not just add Sonos boost?
Boost hooked to router would create Sonosnet and be more stable.
I am having the same problem, Did the SONOS support help?
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