I have two Play:5s (1st Gen) set up as an audio pair connected to PC through a line in. This pairing only works for a few minutes, then disconnects. Sometimes one of the Play:5s disappears completely. They also randomly separate during regular music playback without the line-in. They have become completely useless as computer speakers and for background music.
For my home cinema setup, I have a projector connected to a Ligawo HDMI switch (to connect my Roku, PS4, and Laptop) that outputs the audio to the Soundbar. I also have two Play:3s as satellites and a connect amp for my floor standing speakers in the back. When I pair the Soundbar to the Play:3s, the sound is either barely audible or it cuts out completely at times. I prefer the sound of the big speakers from the connect:amp and when I pair it with the Play:3s, they also intermittently cut out. When I connect all the audio components, the Soundbar is out of sync and the Play:3s still cut out at times.
The only thing that seems to be working properly are two Play:1s in my bedroom/bathroom, even though they are much further away form the boost. I have tried switching channels.
Any ideas? Is there a Sonos customer service that could come and inspect my setup at home? I am growing rather frustrated after a substantial investment.
Best answer by SHARKB8TView original