Question

Play 5 No power

  • 5 November 2016
  • 3 replies
  • 157 views

I have 2 play 5 and 2 play 1 since a year and half.
One of my play 5 just stop working and No light and power.
At that price and Quality Im really disapointed With the Quality of the speaker.
I hope there a kind of warranty for this cause or else never again With sonos.

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3 replies

Userlevel 3
Badge +2
Replace power cable with the working play 5 to test if you have a bad power cable
Hi
I did and No result
Test the power socket on the wall. If the socket and cable are good but the PLAY:5 is still lifeless, contact Sonos Support.