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Play 5 has solid orange light

  • 21 October 2018
  • 1 reply
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My Play 5 has worked fine for years but suddenly stopped. Tried resetting but now have a solid orange light. Speaker not showing on my rooms list. COnnected ethernet and ran diagnostic, #735486536.
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Best answer by Stanley_4 21 October 2018, 01:23

Hope you don't mean you did a Factory Reset, that is not a good thing to do in most cases.

Since it is working with the Ethernet add it back to your system and hope nothing was lost.

Orange LED: https://support.sonos.com/s/article/226#Solid_Orange

My guess is a failed WiFi card that usually needs a phone call to Sonos to get the 5 replaced.
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Hope you don't mean you did a Factory Reset, that is not a good thing to do in most cases.

Since it is working with the Ethernet add it back to your system and hope nothing was lost.

Orange LED: https://support.sonos.com/s/article/226#Solid_Orange

My guess is a failed WiFi card that usually needs a phone call to Sonos to get the 5 replaced.