I can not connect with all my other sonos products over WiFi. I do have 3 play 1’s and a play 5 gen 1 with a sub all others work but my Play 5 Gen 2. It only works when I plug it in with Ethernet or if I go wireless no more than two feet away.
135128905 I tried this diagnostic but don’t know if I did it right.
Best answer by Stanley_431 May 2019, 02:29
You should contact Sonos Support and give them that number and they can see if they need to send out a replacement Play 5. The contact page has options for directly contacting support for the various countries.
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