Play 5 crackling loudly

  • 21 January 2017
  • 1 reply
  • 163 views

My Play 5 is not playing any music but just crackling loudly. I ran a new diagnostic 7020962. Does anyone know the cause?

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1 reply

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When I bought a playbar. Mine did the same so I contacted Sonos and they sorted the problem straight away. Great customer service every time.