Question

Play 5 can't connect to wireless anymore


No changes made to wifi network (all other devices on the network working fine), tried hooking up play to access point using cable and it works. Tried to set it up again, but it's not working.
By looking up same problems in the community, I suppose it's a hardware failure - please let me know how this can get fixed (device is still under warranty).
Submitted diagnostic data 8354014

Thanks!
Robert

1 reply

Robert,

You may not want to wait for a response here on the boards. I'd recommend that you try to contact Sonos in another way to discuss it.

Reply

    Cookie policy

    We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

    Accept cookies Cookie settings