Answered

Play:5 bass heavily distorted

  • 27 July 2021
  • 1 reply
  • 473 views
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Hi 

ive two play 5 2nd gen 

the sound, esp the base is starting to get really distorted, at times it’s ok then on a really heavy base it sounds like the speaker is vibrating 

with no base the sound is as it was perfect crystal clear 

true sound is on is there anyway I can fix this the speakers are lit only ¾ months old 

 

 

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Best answer by James L. 28 July 2021, 09:39

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1 reply

James L.
Badge +17

Hi @Darren2012,

 

If it sounds like there are distortions when playing bass heavy music I suggest getting in touch with our customer care team. They’ll be able to work with you to find out what’s going on with your Play:5 and explore which options are available to you.

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