Play 3 won't turn on

  • 29 December 2016
  • 1 reply

Hi, I have a range of Sonos stuff and have had a problem with two speakers in the same room not being visible on the controller. I have re-added one and it is working but the other one won't turn on at all. Have checked power cord and power point but no lights and seems completely dead. Any ideas ?

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

1 reply

Userlevel 6
Badge +3
Hi Crush, welcome to the community.

Sorry for the late reply. Sounds like the speakers are having a hard time to communicate with each other.
I'd like more information about your system. Would you mind submitting a diagnostic and replying with the confirmation number? Here's an article explaining how: How to Submit Diagnostic