Question

Play 3 won't reset or connect

  • 7 December 2016
  • 1 reply
  • 877 views

I have a Play 3 that was moved (by a teenager!) to another room and now it won't work. The white light and the green speaker flash all of the time. I tried to reconnect it but no luck. Then I tried a factory reset and that didn't work. Both times the end result was the flashing green speaker and white light. Can you help?

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1 reply

Userlevel 6
Badge +3
Hi, sounds like the speaker is having a hard time to communicate with the network. Mind trying to wire the PLAY:3 to the router with an Ethernet cable and try again to connect?
Let us know how it goes.