Answered

Play 3 will not stay connected in s2 app.

  • 2 July 2021
  • 1 reply
  • 137 views

Does anybody have an solution as to why my play 3 will not stay connected in my s2 app? I have already reregistered it once and it is connected within my wireless router. 

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Best answer by GuitarSuperstar 2 July 2021, 20:46

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1 reply

Userlevel 7

Try unplugging the Play:3 from power for a couple of minutes and rebooting your router and phone. You can also try deleting and re-installing the Sonos app. If possible, try wiring one of your speakers (not a Sub or surround speaker) directly to the router with an ethernet cable.