Question

Play 3 stopped working

  • 20 February 2021
  • 1 reply
  • 36 views

Last weekend I lost my play 3 off of my Sonos device list. Tried rebooting, turning it off and on, have now connected it by Ethernet cable to the router still nothing. The app will recognise it, it chimes and I press the play button and then it fails…...help? 


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1 reply

Userlevel 7

Have you tried a factory reset? https://support.sonos.com/s/article/1096?language=en_US