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Answered

Play 3 speaker dropped off tried to re-add it but cant

  • 21 March 2019
  • 3 replies
  • 113 views
U
diagnostic
2033901890

Speaker dropped out for no reason.
Now when I try to readd it via app it cannot be found.
No green light, no white light.
Tried everything

Any suggestions?
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Best answer by Keith N 21 March 2019, 23:31

Hey there, upthedale. If the Sonos speaker is unable to be factory reset and does not show any LED lights, I would recommend getting in touch with our support team to have a closer look and determine if the unit needs to be replaced.

Thanks!
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3 replies

Keith N
Userlevel 7
Badge +19
Hey there, upthedale. If the Sonos speaker is unable to be factory reset and does not show any LED lights, I would recommend getting in touch with our support team to have a closer look and determine if the unit needs to be replaced.

Thanks!
HomeBass: Boost, Play:1, Play:5 (x3), One (x4), Beam (x2), Sub (x2), Connect (x2) [Line Out: Pioneer DJM-850W -> KRK Rokit 5 (x2)], Connect:AMP [Input: Computer Audio / Speaker Out: Klipsch R-15M (x2)]
Stanley_4
Userlevel 7
Badge +21
Try the twitter support option, likely faster than waiting here.
U
Thanks. I will try on Twitter.

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