Question

Play 3 Found but not connecting

  • 19 June 2019
  • 0 replies
  • 90 views

Hi I am hoping someone can help.

We have multiple Sonos speakers at home and all work almost flawlessly. All speakers are connected wirelessly using a Sonos Boost.

I have one Play 3 speaker that will not connect though, it is found and correctly identified by serial number in the iOS app, and when asked, I press the mute + volume up, but it never connects and the app reports a failure. I've been through every suggestion I've found via the community but am now at a loss.

Any help would be appreciated?

Thanks in advance.

Neil

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