Question

Play 3 flashing orange and white light

  • 12 February 2017
  • 2 replies
  • 470 views

I am having a problem with one of my Play 3s I keep getting a flashing orange then white light. Sometimes it will work for days then this happens other times I cant get it to play for 15 mins. I have tried switching location with another play 3 and moving it all over the house but this one unit seems to continue to have problems. Prior to getting this error the audio seems to deteriorate pretty quickly. I submitted diagnostic number 7095107 can some one help me out?

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2 replies

It's indicating a fault condition, probably due to overheating.
https://sonos.custhelp.com/app/answers/detail/a_id/227/~/led-lights-on-sonos-products#Alternating_Orange_and_White
I saw this but I am not sure how it could be overhearing. Its not dirty at all, no obstructions, and its in a house at 71 degrees not near any other heat source. I'm not blasting the volume at all at most its around 50% and I would say normally closer to 30%.