Answered

Play 3 Bass Knock/click

  • 7 January 2019
  • 2 replies
  • 65 views

Hi need some help - at 3/4 volume and sometimes less my Play 3 has a bass knock (the kind of sound a speaker makes when it cant handle the bass) none of my Play 1's have this problem any suggestions?? Only happens with some songs
icon

Best answer by Airgetlam 7 January 2019, 05:51

I'd recommend that you submit a system diagnostic within 10 minutes of replicating this issue, and either post the number here, or contact Sonos to discuss it. There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.
View original

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

2 replies

I'd recommend that you submit a system diagnostic within 10 minutes of replicating this issue, and either post the number here, or contact Sonos to discuss it. There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.
Thank you for the advice it will be quite easy to replicate