Best answer by Ken_GriffithsView original
Spotify played fine over Sonos Play 1 until I unplugged the speaker and tried it outside, a move of 10ft! It hasn't worked since, with no changes to settings at that time.
Eventually I decided to reset and got a flashing green light. Following the app instructions I pressed Play+ Volume Up together, and all I got was a message saying it couldn't connect. So the app doesn’t work
I've tried everything - rebooting the router, unplugging & plugging the speaker, and anything else mentioned on the website, including a wired connection, and that didn't work either.
I'm at my wits end with this. I didn't realise plugging the speaker in a different power outlet would upend everything!
Any help you can give would be most welcome.
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