I've been having issues with my internet so my Sonos controller has had to be set up multiple times, but this time it simply refuses to connect.
I have tried setting it up over Wifi, setting it up while it's hardlined into the new router, setting it up with the iphone app. None of it works. I've done a Factory Reset, still nothing.
Setting up with the iPhone app I can get it set up, but then my phone says it can't connect to the Sonos after the fact, nor can it access any of the regular music services. I have upgraded to iOS10 on that phone.
If I try connecting with the desktop app the player won't connect when it asks me to press the Play/pause and volume button at the same time. I;ll press them, hear the chime and then the Set-Up wizard says it's not connected.
The player is literally plugged into the router right next to it, so it's not a distance problem. The internet works fine for everything else, just not this one thing. It's also worked on this network before, so it's not a problem with the network.