Play 1 skipping while watching TV

  • 10 March 2018
  • 1 reply

I have grouped 1 Play one speaker with playbar and sub. When listening to music it plays/sounds great. When Ingo to watch TV Play1 is constantly skipping . I have emailed for help for 3 days without any resolution or troubleshooting. This is pretty disappointing and regret buying the play 1. Diagnostics 2001086297

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1 reply

Pretty simple, your wifi isn't up to the task. Get a Boost, set up your Play:1s and Sub on SonosNet, so they aren't sharing your slow wifi.