• 29 January 2018
  • 1 reply

My master Bedroom play 1 stopped working it now has no sign of life no orange or white light not detectable I changed cables still no life anyone have any ideas?

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1 reply

Userlevel 7
Badge +19
Hello there, User197990. Thanks for posting and welcome to the Community. Have you tried plugging this unit into the router using an Ethernet cable? This should create a steady connection between the unit and the network. If the unit does come back, please submit a diagnostic report and reply with the confirmation number it gives at the end.