Alexa does not work. My phone app says I needed to update my app. That does not work because it doesn't allow me to enter that same password I use to log into sonos.com. How can the same password not work? Furthermore, the app update that prompts me to enter my password does not prompt me to reset my password. It just says I can't log in. So I sit here with a non-functional Sonos system because the app update can't happen. Don't you have single sign on? And why not? I do not want multiple passwords for sonos. I simply want my sonos system to work and right now it does not. This is my second issue that my sonos was unusable in the 3 months since I bought it.
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