Question

No power to my Sonos Play 1

  • 13 October 2021
  • 1 reply
  • 17 views

My Sonos play 1 is about a month out of warranty. There is no power now on the unit. The power cable seems ok as I have a spare and had no luck using that one either.

Can anyone help?

Thanks


1 reply

Userlevel 7

A Play:1 that’s a month out of warranty? Are you sure that it is a Sonos Play:1 or is it a Sonos One or One SL? Did you purchase it brand new or used?

You should contact Sonos Support about the power issue:
https://support.sonos.com/s/contact?language=en_US

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