No connection to products everytime I open the app

  • Contributor I
  • 3 replies


Can someone tell me why I have to go through the’fix’ on the app and then on/off router everytime I start my Sonos app to play anything.

No router change since installation….


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2 replies

Please provide details of network.  Router make and model?  Mesh? Access points or extenders? Dual band router, and if so are there separate SSIDs for the two bands?

Userlevel 7
Badge +22

Sounds like you have a crap router, hard to be sure without more info.