Newer Speakers Wont Stay Connected

  • 15 June 2020
  • 0 replies

We have play 1 and play 3 speakers as well as the newer 1 speakers. We are having issues keeping the newer ones connected. They will setup and show up in our rooms but then soon after the only way to see them is to restart our router. The older speakers work perfectly and are always on our system when we open the app. We tried starting fresh over the weekend. We did a factory reset on all of our speakers, created a new account, and set everything up from scratch. All of the speaker setup and then updated and were registered. After a few hours the only speakers that show up are the play 1s and the play 3. Any advice for getting the newer ones to stay connected? They’re not far away from our router, etc. 

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