Answered

New Sonos Move won't switch from WiFi to Bluetooth

  • 18 August 2020
  • 5 replies
  • 2295 views

Just received a new Sonos Move and am trying to get it to switch into Bluetooth mode.

WiFi has been setup and works a-ok.

When I press the middle button on the back of the unit that is supposed to switch from WiFi to Bluetooth, nothing happens.

Same result when I press and hold for ~ 10 seconds.

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Best answer by Thebeev09 19 August 2020, 17:49

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5 replies

Same issue, just received mine.

Same issue here

Userlevel 5
Badge +14

Hi All.

Welcome, thank you for reaching out to Sonos Community.

Have you all try this link Pair Sonos Move with Bluetooth.

Let us know if it works. If you need help with any other information, please be sure to let us know.

A firmware update fixed my issue. Thanks for checking in. 

Not sure if my system auto-updated but, today, it worked as expected and I was able to pair with my phone, play music and switch back to WiFi successfully.