New router playing havoc - apple products cannot see SONOS on same WiFi network!

  • 29 January 2017
  • 0 replies

Userlevel 2
We have replaced our (crap) BT smart hub with a much better modem router, and completed a new setup of our SONOS system. The system is visible to the laptop and android products, however a number of our apple devices (iphone and ipad) are unable to see the SONOS even though we are connected to the same WiFi network.

We've tried the online advice (WiFi on and off, and reset the app), to no avail.


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