My new Roam sound is perfect, but when on bluethooth from my Iphone, souds cut for 1 second every 3-4 minutes. My phone is close from the Sonos Roam. I do not have this issue on other bluetooth device. Any idea ?
Best answer by Ken_Griffiths
Bluetooth uses the 2.4ghz band and so it’s maybe worth trying a different channel on your Wifi router (if nearby) in case that’s interfering. Some phone cases/covers can interfere with a Bluetooth signal too, so if applicable, perhaps try it without a case/cover temporarily to see if that helps.
Also, last but not least, delete the Bluetooth pairing and reboot both speaker and phone and re-pair them again.