My sonos playbar stopped working with my TV and x-box one. Diagnostic # is 6970633.

  • 6 January 2017
  • 1 reply
  • 385 views

My sonos playbar stopped working with my TV and x-box one. Diagnostic # is 6970633.

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1 reply

Userlevel 7
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Hi, D2apptech. Welcome to the community. Thanks for the diagnostic. It seems there is no optical signal being detected. Can you please check the connections, and if these seems alright, try a different cable and then report back to us? Thanks in advance.