My sonos connect zp100 right side speaker does not work.

  • 16 July 2019
  • 2 replies

The right side of my Connect ZP100 stopped working. I've switch the speakers to see if that were the issue but they both work. I've also restarted and reset but that doesn't work. What should I do?

2 replies

Userlevel 7
Badge +22
#1 - I assume the right side not working doesn't work even when playing online sources (this is not from an input source).

#2 - you have checked room setting and the balance is in center

#3 - I assume when you said you switched speakers you swapped the wires at the actual Zp unit posts and then the other speaker worked.

#4 - if so may want to call Sonos to see if they can detect a hardware failure.
Userlevel 7
Badge +21
Is the side dead from streaming or from the external inputs? If the inputs try swapping them too and see if the problem moves.