MY SONOS CAN'T FINISH A TRACK THEN IT CUTS OFF
I bought a sonos play 5 gen 2 about a month ago on letgo. It's almost new with the plastic still on. I downloaded Sonos s1 app and have enjoyed it since then with no problem. 2 days ago the system asked is I wanted to upgrade to S2 app which I said yes to. After the update I noticed a playlist cut off once. I restarted my phone and it continued playing. Yesterday I got a second used sonos play 5 gen 2, pretty new too, to enable me to create a stereo pair. I created the pair easily and played a few tracks.
Today I cannot even finish one track them I'm disconnected from Sonos. I submitted 2 diagnostic test report IDS are
I reset both speakers, uninstalled the app and reinstalled it back to create an new network it's the same. I even connected an Ethernet cable directly to one speaker and it's the same problem. I'm getting frustrated now. I even changed the Sonos network cannel from 11 to 6 thinking it might be interference but same result. I NEED HELP... I use Android phone (OnePlus 7T) with Android 10. My router is Netgear Night Hawk. Thanks.