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my remote for the new ray keeps losing connectio and inhave to repair

  • 11 June 2022
  • 1 reply
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My remote for ignite TV  keeps losing connection and I have to repair to control volume    Help please 

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Best answer by Ken_Griffiths 11 June 2022, 13:21

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First try the things mentioned in this link…

https://support.sonos.com/s/article/3404

If no joy with the above, perhaps see if a different IR TV remote will work for you … here are the steps to teach your Ray to use a ’remote’…

https://support.sonos.com/s/article/3402

Also note these Sonos requirements when using an optical connection…

https://support.sonos.com/s/article/2072