I have a CONNECT that is wired to my stereo. Music was played from a NAS connected to my router using a BOOST setup. To increase the Sonos signal strength in my house (playback was sometimes intermittent), I recently bought a BOOST and connected it directly to my router then moved the BRIDGE that was previously there to a room in between the BOOST and CONNECT. However, now the app indicates that music is playing but there is no sound from the CONNECT to the stereo. The volume of the CONNECT is up and I have reset everything starting with the router in the correct order as recommended in these forums. All IP addresses have reset, Sonos is using Channel 1 and my WiFi router is on Channel 11. I have submitted a diagnostic today #7565774.
Any further advice from the community would be appreciated.
Best answer by pthom0631 July 2017, 12:16
Just to close this one off, the new CONNECT solved all problems, including the interference from my CR200 Controller. Music now plays better than ever (to my untrained ear, the new unit is improved over the older one in terms of playback fidelity - which may not be surprising given the slow breakdown of the RCA outputs) and my CR200 Controller now performs flawlessly. It took a while but we got there in the end. The Sonos telephone support was terrific and the new unit arrived in just a couple of days. Thank you.
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